Services and Amenities
Furniture and Utilities
All Calexico Commons units are fully furnished and include water, electricity, Wi-Fi and TV streaming. Electricity is included up to a $70 per person, per month cap.
Units Include:
- Air conditioning
- Kitchenette with sink
- Microwave
- Refrigerator
- Freezer
- Four-burner cooktop
- Dining area with tables and chairs
Bedrooms Include (Per Resident):
- Bed (mattress and bedframe)
- Desk
- Chair
- Wardrobe
Wi-Fi
Students may connect to Wi-Fi by joining the Eduroam network with their SDSUid. Guests may use SDSU_Guest to connect temporarily. To connect to Eduroam, follow the instructions on the Internet Access webpage. Housing does not offer any hard-wired connections and does not support Wi-Fi printers. For personal printers, purchase a USB cable. Students may connect their smart devices (Smart TV, Xbox, Playstation, Apple TV etc.).
Troubleshooting
Before submitting a service request for Wi-Fi connectivity, try the following:
- Disconnect from Eduroam or SDSU_Guest and reconnect.
- Make sure there is no interference from a microwave, television, etc.
- Run a full antivirus scan.
- If using an older computer, make sure the wireless drivers are up to date.
If you are still unable to connect to Wi-Fi, submit a service request on the Housing Portal.
Professional Staff
At Calexico Commons, multiple teams are available to assist residents.
Property Manager
The live-in property manager is responsible for the day-to-day operation, maintenance and resident experience of the student residential community.
Calexico Commons Property Manager:
Alex Perrone
Email: [email protected]
Office: 760-768-5740
Facilities Staff
The facilities staff focuses on repairs, building systems, preventative maintenance and overall facility operations.
Service Requests
If you are experiencing any issues in your living space, you may submit a service request for maintenance or repair at no cost. Submit your service request and check its status on the Housing Portal. Maintenance and repairs will be made on a priority basis. It may take several days for a service request to be completed if parts must be ordered. A copy of your service request details will be shared with your roommate (if applicable) and apartment-mates so they are aware of the service request submission.
To provide a quick response to your service request, maintenance may access your space when you are not present. Clear a space for maintenance to work to ensure there is no contact with your personal belongings. Always remember to take your room keys with you if you leave your space, as maintenance staff are trained to lock the door when they leave.
Sample Requests
Maintenance and repairs will be made on a priority basis. It may take several days for a service request to be completed if parts must be ordered.
- Water leak
- Toilet clog
- Heating and air conditioning operation
- Burned-out light bulb
- Broken window blind
- Broken furniture
- Broken appliance
- Lock, key or access card issue
- Bed height adjustment* (Raising a bed is a $50 fee, lofting a bed so the wardrobe fits under it is a $100 fee. Bunked beds cannot be adjusted)
- Wi-Fi connectivity
- And more
Emergency Repairs
The issues below are considered high-priority and should be called in to the Calexico Commons Property Manager’s Office at 760-768-5740 immediately:
- Flooding or excessive leak
- Power outage
- No hot water
- Broken door/lock
- Broken windows
- Bedbugs
- Bio-hazard cleanup
- Chronic issue (more than two service requests submitted)
Cleaning Caddy Program
Keeping your space tidy shouldn't be a chore. Our Cleaning Caddy program is designed to make tidying up easy and convenient.
How It Works:
- Check Out a Cleaning Caddy: Visit the Calexico Commons Property Manager's Office during business hours and request to check out a Cleaning Caddy.
- Use It for Up to 3 Hours: The caddy can be checked out for a maximum of 3 hours.
- Return All Items: Return all used or unused items to ensure we can keep the supplies stocked and ready for others.
What’s Included:
- Swiffer 360 duster / Vent cleaner (1)
- Clorox toilet wand kit (1 + 5 Refills)
- Multi-surface cleaner (1 Bottle)
- Disinfectant wipes (1 Container)
- Disinfectant spray (1 Bottle)
- Sponges (12 pack)
- Paper towels (1 Roll)
Additional cleaning items available for check-out at the Property Manager’s Office include vacuums, brooms, dustpans and Swiffer wet mops.
Mail and Packages
Mail and packages are sent directly to the residential building. As a reminder, do not send any mail or packages to your designated address prior to your move-in day. All mail and packages should be sent to the following address:
[Resident's first and last name]
525 E 7th Street
[Unit Number]
Calexico, CA 92231
TV Streaming
We are excited to introduce Streeme TV, SDSU’s on-campus television streaming service for Calexico Commons residents. With Streeme TV, students can watch live television on their devices, pause and rewind live television and record up to 20 hours of programming.
Connecting to Streeme TV
On a Computer:
- Go to play.streeme.tv/login
- Select “Connect Your Provider” on the screen.
- Scroll down and select “San Diego State.”
- Enter your SDSUid and password.
On a Mobile Device:
Download the Streeme TV app from the App Store or Google Play.
- Select “Connect Your Provider” on the screen.
- Scroll down and select “San Diego State.”
- Enter your SDSUid and password.
On a Big Screen:
For the big screen experience, set up Streeme TV on Roku, Amazon Fire or Apple TV.
Troubleshooting
Before submitting a service request for Streeme TV, make sure you are connected to the Eduroam Wi-Fi network (if watching via an internet browser) or the SDSU_Guest Wi-Fi network (if watching via a device such as a Roku or Amazon Fire).
If you are still unable to connect, visit streeme.tv/support
HBO Max
HBO Max is part of your on-campus entertainment! Whether you're a sports fan, binge-watcher, or in the mood for some comedy, HBO Max has over 35,000+ hours of entertainment to choose from. HBO Max is part of the Streeme TV package and is included in your on-campus housing.
Connecting to HBO Max
To watch HBO Max, students must be on campus and connected to the Eduroam Wi-Fi network (if watching via an internet browser) or the SDSU_Guest Wi-Fi network (if watching via a device such as a Roku or Amazon Fire).
- Visit tinyurl.com/HBOMaxNow
- Select San Diego State University from the provider list.
- Log in with your SDSU credentials.
- Watch HBO Max! All the programming that you love is available 24/7.
HBO Max Troubleshooting
Before submitting a service request for HBO Max, make sure you are connected to the Eduroam Wi-Fi network (if watching via internet browser) or SDSU_Guest Wi-Fi network (if watching via a device such as a Roku or Amazon Fire).
If you are still unable to connect, submit a service request in the Housing Portal.
Parking and Transportation
Street parking is the recommended parking option for residents living at Calexico Commons.
The parking lot on the SDSU Imperial Valley campus is not available for overnight parking and closes daily at 10:00 p.m. To avoid having your vehicle locked inside the lot after it closes, we strongly encourage residents to use street parking rather than the campus parking lot. Vehicles parked in the campus parking lot without authorization may be cited or towed at the owner's expense.
Please note that street parking availability may vary throughout the day. We encourage residents to plan accordingly, particularly during evenings and weekends when neighborhood parking may be more limited.
Parking Tips:
Parking in a residential neighborhood requires courtesy and attention to local regulations. Please keep the following reminders in mind:
- Always lock your vehicle.
- Do not leave valuables inside your vehicle.
- Never block residential driveways, sidewalks or access points.
- Carefully observe and follow all posted parking signs, curb markings and parking restrictions.
- Be mindful of street sweeping schedules, time limits and any temporary parking restrictions that may be in effect in the surrounding areas.
Transportation Options:
Students living in Calexico Commons can travel throughout Calexico and the Imperial Valley using the transportation services provided by the Imperial County Transportation Commission (ICTC). Available services include:
- Imperial Valley Transit (IVT) Bus Service: Fixed-route bus service connecting communities throughout Imperial County, including Calexico, El Centro, Imperial and Brawley. IVT routes provide transportation options for commuting to campus and traveling within the region.
- Calexico On Demand: An app-based, shared ride service operating within Calexico. Riders can schedule trips through the Calexico On Demand mobile app or by phone.
- Additional ICTC Transportation Services: ICTC also offers specialized transportation services, including IVT Access paratransit service and IVT MedTrans medical transportation services.
Laundry
On-site laundry is available at Calexico Commons.
How to Pay:
- Pay using either the WASH-Connect app (available for Apple or Android) or purchase a laundry card from a kiosk in the laundry room.
- Funds may be added to the WASH-Connect app with a credit or debit card. Laundry cards can also be loaded at the kiosk using a credit or debit card.
How To Use the Machines:
Washer
- Add ¼ cup detergent or one laundry pod to the cylinder.
- Load clothes loosely; be sure to stay below the maximum fill line.
- Select your desired temperature, soil and fabric settings.
- Use your desired payment method.
- Press the start button. Note: Some machines will start once fabric settings are selected.
- After use, keep the order open to keep the machine fresh.
Dryer
- Clean the lint screen.
- Load one wash load and close the door.
- Select your desired temperature and fabric settings.
- Use your desired payment method.
- Press the start button. Note: Some machines will start once fabric settings are selected.
Machine Rates
- $1.25 per wash
- $1.00 per dry
Best Laundry Practices
Review the Best Practices guide for helpful laundry tips.
Laundry Machine Service Requests
If you need help with the laundry machines, you can submit a service request through the WASH-Connect App, visit wash.com/service or call WASH at 800-342-5932.
Safety and Security
The security operations team, in collaboration with the Property Manager, facilities and Calexico Police, is responsible for managing keys, SDSUcard access, bike barn access, CCTV, temporary cards, physical security and monitoring the [email protected] email. A contracted private security team will assist with active patrol to observe and report concerns.
The security operations team works closely with Calexico Police, the Property Manager and the contracted security staff to conduct routine inspections of exteriors and common areas. For any security or safety concerns during business, please contact the Property Manager at 760-768-5740. After-hours and weekend calls will be directed to the security team for assistance.
Emergency: 911
Calexico Police Department: 760-768-2140
Bike and Electric Micromobility Device Storage
Non-electric and electric bicycles and scooters, and batteries associated with such items, are not permitted inside any residential building, including student rooms and courtyards. These items must be stored only in designated micromobility storage areas located near or adjacent to Calexico Commons
Outdoor covered storage for your bicycle is available on site at no additional charge. Bicycle storage is available on a first-come, first-served basis. To request access to the bicycle storage space, complete the Bike and Electric Micromobility Device Storage Form and select Calexico Commons (SDSU-IV Campus) from the Preferred Storage Space dropdown menu.
Lithium-Ion Battery Safety
Lithium-ion batteries are commonly used in everyday items such as smartphones, laptops and portable battery packs. While these batteries are efficient and compact, they can pose serious safety risks when damaged, misused or improperly charged.
- Stay Alert for Warning Signs: Discontinue use or charging of any lithium-ion battery if you notice unusual smells, overheating, physical changes like swelling or leaking, performance problems or physical damage.
- Follow Battery Safety Tips: Only purchase products that are certified by recognized safety standards (such as UL certification). Always use the original charger provided by the manufacturer or one that is compatible in voltage and amperage. Avoid overcharging by unplugging your device once it is fully charged, and never leave devices unattended while charging.
- Be Aware of Environmental Factors: Lithium-ion batteries should not be charged in extreme temperatures. Avoid charging below 32°F or above 105°F.
- Follow Proper Battery Disposal Guidelines: Never discard lithium-ion batteries in the trash or regular recycling bins, as they contain hazardous materials and must be recycled properly. Residents may drop off used batteries at their community front desks for proper disposal.
Additional information can be found in the Policies and Regulations section of the Guide to Community Living.
Renters Insurance
Students are responsible for any damage to the residential communities. We encourage parents and families to contact your insurance provider to learn more about renters insurance options or to see if your current homeowner’s policy will provide any coverage for your student.
If you are interested in purchasing renters insurance, SDSU is partnered with GradGuard. GradGuard offers renters insurance coverage as well as protection for personal property, including electronics.
To opt in, visit gradguard.com. Once on the site, search for San Diego State University - Imperial Valley Campus in the “search school” area in the top right corner.
